FAQ

Junk Relief

What type of material do you pickup?

HRS picks up any household item such as appliances, furniture, kitchen items and any items you might find in the garage and basement.  We do not pick up hazardous material.

Do you pick up TVs and Electronics?

HRS only picks up TVs and Electronics as part of HRS Junk Relief.  TVs are charged up to $40 depending on the size due to the cost of recycling these TVs.

Do you pick up yard waste and construction material?

HRS does NOT pick up this material.

What do you do with the items you pick up?

HRS will re-use any item that still has value and use, recycle any paper or metal items that can’t be used and will throw the rest of the unusable items in the trash.

How do you price out your service?

HRS prices out the service based on our estimate of time on site, adding in any additional costs for electronics and trash.  Typically our services are 20-30% lower than the national competitors in our area.

Is HRS insured?

HRS is fully insured with full business insurance with workmen’s comp.  We are also bonded and have extensive background checks on our employees to ensure a drug-free and safe environment for our customers.

Metal Purchasing

What type of metals does HRS purchase?

We purchase all Copper, Brass, Aluminum, Lead and Steel products including aluminum cans and car batteries. We do not purchase entire cars.

Are there any special requirements I need to meet in order to sell metals to HRS?

As of January 1, 2013, the State of Illinois has passed laws that require all metal purchasing companies to obtain identification from each individual selling copper, brass or aluminum (not cans). In addition, individuals will need to sign an acknowledgement that the material has not been stolen as well as provide their car license plate number.

How do I know the weight of the metal I bring in to purchase is accurate?

HRS uses only State-certified scales to weigh your material. Our digital displays are placed for maximum viewing by our customers to ensure they know the exact weight of their material.

When is the best time to come to the recycling facility?

The best time to come to HRS to sell your metal is the first two hours of the day. There is very little waiting time during these two hours.

How can I make the most money with my metals I bring to your facility?

The best way to make the most money from recycling metals is to ensure all metal is sorted by grade of material. Ensuring that material is clean of all steel and insulation also improves the price.

Recycling

Can I bring cardboard, plastic bottles, newspapers and tin cans to your facility?

Yes. We have containers placed outside of our Highland facility to allow you to recycle 24-hours a day for your convenience.

Do you pay for any recycling products?

HRS will pay for product baled by our customers; however, we will not purchase any loose material.

Do you recycle electronics and TVs?

HRS does NOT recycle electronic or TVs.  Call CJD E-cycling at 618-659-9006 to recycle this material.  HRS does shred hard drives.

What criteria do you require for customers interested in a baler lease?

HRS works with our customers to determine the total quantity of material that can be recycled to determine if a baler lease would be the most advantageous option for all involved. In most cases a large amount of cardboard (3-4 tons) needs to be recycled per month to make a baler lease the most beneficial option.

Can I recycle Styrofoam/packing popcorn?

Styrofoam/packing popcorn is Polystyrene and can be recycled. However HRS cannot recycle this material unless it has been condensed. Styrofoam is made out of 95% air so financially the recycling of this product is prohibitive unless the product is condensed using a heated or pressured condensing machine. An entire truckload of polystyrene that is condensed would fit into a 4x4x4 square and weigh only 1000 lbs.

Can I recycle glass?

HRS does not recycle glass. Broken glass is dangerous to handle and the current market for glass doesn’t allow for the large equipment necessary to safely handle and process it.

Can I recycle motor or food oil?

Yes but HRS does not recycle motor or food oil.

Can I recycle wood?

Yes but HRS does not recycle any wood products.

Can I recycle household batteries?

HRS does not recycle household batteries but we do purchase car batteries.

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